Privacy Policy

Last Updated: [November 12, 2025]

ClarityOps.ai ("ClarityOps," "we," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our Service.

1. Information We Collect

We collect information in the following ways:

Information You Provide:

• Account Information: When you sign up, you provide us with your name, email address, and company name.
• User Content: We collect the text and data you manually submit to the Service, such as through the "Submit Update" form, email forwarding, or meeting transcript uploads.

Information From Third-Party Integrations:

When you connect a Third-Party Integration like Notion, Google, Slack, Linear, or GitHub, we collect data as permitted by your authorization. This may include:

• Metadata: Page titles, database properties, issue titles, pull request titles, calendar event summaries, and file names.
• Content: The text content of comments, issue descriptions, or document edits required for analysis.
• User Information: Your name and email address as provided by the third-party service, to correctly attribute your work.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service.
• Analyze your User Content to automatically categorize contributions, assess impact, and identify risks.
• Generate reports, dashboards, and performance briefs.
• Link your contributions to your personal and team goals.
• Communicate with you, including sending service-related notifications and digests.

3. How We Share Your Information

We do not sell your personal information. We may share your information with third parties in the following circumstances:

• With your consent or at your direction.
• Service Providers: We work with third-party service providers for hosting, infrastructure, and other services necessary to operate our application.
• AI Sub-processors: A core feature of the Service involves analyzing your User Content using large language models. To provide these features, we send User Content to our AI service providers (such as OpenAI). We have agreements in place with these providers that prohibit them from using your data to train their models or for any purpose other than providing the service to us.
• Legal Compliance: We may disclose your information if required by law or in response to a valid legal request.

4. Data Security

We take reasonable measures to protect your information. All sensitive data, such as API tokens and credentials for Third-Party Integrations, are encrypted at rest. All data is transmitted over encrypted connections (HTTPS).

5. Data Retention

We retain your User Content as long as your account is active or as needed to provide you with the Service. You can delete your account and associated data by contacting us.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, such as the right to access, correct, or delete your data. Please contact us to exercise these rights.

7. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our site or by sending you an email.

8. Contact Us

If you have any questions about this Privacy Policy, or wish to excercise your data rights such as have your requesting deletion please contact us at brock@clarityops.ai.